HireRight is a leading provider of on-demand employment background checks, drug screening and I-9 employment eligibility solutions that help organizations efficiently implement, manage and control employment screening programs. Many companies, including more than one third of the Fortune 500, trust HireRight.

HireRight Customer Service

At your service, around the world

Need help with your background check? Visit our Applicant Help Hub.

Contact Information

For U.S. customers

  • Call: 866.521.6995
  • For immediate service, please log in to your account to chat with a representative.

For EMEA Customers contact:

For APAC India Customers contact:

For the rest of APAC Customers contact:

AMERICAS PHONE NUMBERS
United States 866-521-6995
Argentina 08008001445
Brazil 08008911575
Canada 888-813-9003
Chile 12300201492
Colombia 018005189663
Costa Rica 0800-015-0715 (mobile)
50-0800-015-0715 (landline)
Dominican Republic 1 800 203 9699
Mexico 1 800 733 4060
Panama 008002030235 (mobile)
866-521-6995 (landline)
Peru 080078062
Uruguay 00 (800) 0805-5555
AFRICA PHONE NUMBERS
South Africa 0800982426
ASIA PHONE NUMBERS
Japan +818001700055
South Korea +82808220246
New Zealand +64800003857
China 864008424212
Australia +1800314584
Hong Kong 800931089
India 0008000402924
Indonesia 0018030160238
Singapore 8001013997
Taiwan (886)00801852051
Thailand 1800012940
Vietnam 1800400244
Malaysia 1800819458
Philippines 180011102716
FAX FAX NUMBERS
Australia 1800-613-071
Canada 1-877-797-3441
India 000-800-1003908
Indonesia 0018030160238
Japan 0066-33-821549
Malaysia 1800-81-5564
Mexico 001-888-216-8403
North China (Netcom) 10800-713-1574
South China (Netcom) 10800-713-1576
Philippines 1-800-1-116-1060
United Kingdom 0808-234-9430
United States 1-877-797-3441
EUROPE & MIDDLE EAST PHONE NUMBERS
Austria 43800802767
Cyprus +35780077155
Czech Republic +420800044088
Denmark +4580826880
Estonia 8000100823
Finland +358800550144
Finland Elisa 999 800 0805 5555
France (Includes Monaco) 0800906023
Germany 08000008892
Greece +308008481429
Hungary +3680088033
Iceland 00 800 0805 5555
Ireland 3531800816955
Israel +9721801227241
Italy (Includes San Marino and Vatican City) 800780122
Latvia 80005768
Lithuania +37080000424
Luxembourg +35280081061
Netherlands 08000222047
Norway +4780024892
Poland 008001125181
Portugal 800819702
Russia 88003013954
Slovak Republic +421800601008
Spain 900866409
Sweden 4620881506
Switzerland 0800899143
United Kingdom 00 800 0805 5555